Which is Better—Break-Fix or Managed IT Services?

Managed IT Services 

manage [man-ij] to bring about or succeed in accomplishing, sometimes despite difficulty or hardship. (Dictionary.com)

How well are you succeeding at managing your IT infrastructure on your own? Are you killing it or are ongoing issues plaguing your network and keeping you away from your business? Managed services companies provide oversight and day-to-day management of business processes like IT infrastructuresprint environments, and security services. For your business, the advantages you gain from working with a managed IT services partner could make a world of difference.

  1. Lower costs—You can wait until something goes wrong and then call in an IT specialist to address the problem. But most business owners recognize that a break-fix approach is more expensive than a managed services approach. With one monthly fee for a managed IT services partnership, your company benefits from budget predictability versus the unpleasant surprises that come with traditional break-fix solutions.
  2. Reduce downtime —Another problem with conventional break-fix IT is that response often happens after an issue has already impacted your operations. Managed IT services providers take a measured, fully-managed, 24/7 approach, monitoring your systems and network and responding before problems have a chance to escalate. Issues can often be corrected before end-users notice anything amiss.
  3. More time for your business —Outsourcing to any aspect of managed IT services means you get the benefit of a more efficient IT infrastructure without taking away from core business tasks. For SMBs, where staffing may already be thin, the benefits far outweigh the costs. Those costs, incidentally, may be substantially lower than what you've been paying for a reactive, break-fix approach.

Is it time to take a harder look at how much money and time you're spending to manage your network and systems? Get in touch with us at Function4 to learn how our line-up of Managed IT Services solutions can make a difference for your company.